FREE U.S. SHIPPING ON ALL ORDERS!

Frequently Asked Questions

Have questions? We have answers! If you still need help after reading the FAQ below, then contact us.

Customization and Add-Ons

We allow any text except for text that would be considered offensive, hateful, or vulgar.

Regarding curse words: curse words that are used in a playful way are acceptable, but curse words that are used in a hateful or demeaning way are not. 

Not right now, but stay tuned. 😉

Shipping

We ship all orders within three business days from the time of purchase.

Most orders shipped USPS Parcel Select are received within 10 business days of leaving our facility, although ongoing USPS delivery delays occasionally increase this timeframe. 

Most orders shipped USPS Priority Mail are received within 3 business days of leaving our facility, although ongoing USPS delivery delays occasionally increase this timeframe.  

You will receive your tracking information via email after your order has shipped.

All orders are shipped from our facility within three business days of purchase.

At this time, we are unable to ship outside of the United States.

Yes, packages can be sent to separate addresses if you create separate orders. All packages created under a single order will be shipped to the provided shipping address. 

Returns

If an item arrives damaged or defective, we accept returns within 14 days of delivery. At this time, we do not accept return or exchange requests if you changed your mind about an item.

Please contact us if you would like to submit a refund request. 

Other

Have a question that isn't answered here? No problem! Contact us here.